You should start by confirming is the company can handle the cargo you want to ship. Never at any point assume that the forwarding companies offer same services. You will realize that there are a majority of companies that only concentrate on certain types of products and only a few can transport all the products. By engaging in thorough prior research you will be in a position to know that you are dealing with a company that will transport your cargo safely.
Apart from that, you should also put into consideration the size of the package forwarding company. One way of doing this is engaging a company with many service contacts. This is because during the peak seasons space becomes a problem and you may have a hard time moving your cargo to its destination in time. But with many contacts it will mean that they have many carriers who are likely to ship your package even during the peak season. This is important as it will help in maintaining your relationship with the receiver since they will always be an alternative.
Apart from that, you should also make sure that the company has a good network of global agents. One good thing about this is that it will ensure that there is a smooth flow of information about the cargo. As a result, you will be able to receive your shipment on time and also be able to know where it is.
You should also make sure that you are engaging a company that is financially stable. Being that you are paying for the services does not mean that you should not consider the financial status of the company. We have seemed many cases where a customer has paid for the services, and still the company is unable to pay the ocean carrier. One thing with lack of enough money is that it will delay your shipment which will incur additional charges making you pay more.
Communication is also a factor to be considered. It is required that you engage a forwarding company that will be updating you on the progress of your shipment. Besides, they should also answer your calls in time. As a result, you will be in a position to monitor the progress of your cargo.
Apart from that, you should concentrate on the references. References are important since they will help you in knowing the number of successful operations that the forwarding company has handled previously. With this you will rest assured that your cargo is going to reach their destination safely.